Gov. Kathy Hochul faced criticism Tuesday from a member of the public inside a shopping mall near Albany over her Consumer Directed Personal Assistance Program (CDPAP). The governor was beginning to greet shoppers at Crossgates Mall in Guilderland when she was approached by a woman who had concerns about the state’s plan to reform CDPAP. It took place at an event in which Hochul was set to discuss proposals related to her State of the State affordability agenda.