ATLANTA, Ga. (Atlanta News First) – The Consumer Financial Protection Bureau (CFPB) this week ordered Equifax to pay $15 million for failing to conduct proper investigations regarding credit card errors, according to a press release.
Equifax, the nationwide consumer reporting agency headquartered in Atlanta, reportedly failed to thoroughly investigate consumer disputes, placed previous deleted errors back on credit reports and shared inaccurate credit scores about consumers with lenders.
“Equifax failed in its basic duty to investigate and resolve consumer disputes about inaccurate information on their credit reports,” CFPB Director Rohit Chopra said in the release. “Today’s order requires Equifax to pay a civil penalty and follow federal laws on handling credit reporting disputes.”…