A newly-released audit of the U.S. Postal Service’s Richmond-area facility that processes mail for northeastern North Carolina found continued issues that are impacting delivery.
One of the main problems identified in the 31-page report was that the Sandston, Virginia, facility ranks in the bottom 10th percentile in employee attendance across the postal service, and that “employees were not concerned about the consequences.”
Inconsistent and inefficient mail processing was also blamed for delays that continue to plague customers along the Outer Banks and inland areas, from packages that have bounced between processing centers and individual post offices, to bills, checks and holiday cards that were lost or returned damaged or destroyed…