Issues with Gainesville residents’ stormwater and garbage bills have been fixed, according to a letter by Gainesville Regional Utilities (GRU) CEO Ed Bielarski.
Incorrect bills, ranging from 5% to 50% over the actual cost, were sent in January. Bielarski said in a Thursday letter that GRU traced the cause to its dynamic scheduler and a decision made in 2023 to not send multiple bills per month.
Bielarski said that decision caused the system to automatically prorate some components of the bill, including fixed charges like garbage and stormwater fees. Bielarski said the utility, which manages these fees from the Gainesville general government by including them in the monthly utility bill, has worked with its third-party vendor to ensure the system doesn’t repeat the mistake…