LUBBOCK, Texas — Atmos Energy said on Friday that due to winter weather potentially increasing the amount of gas used to operate your gas furnace, water heater and other gas appliances, it may have resulted in a higher gas bill.
That’s why Atmos Energy offers the following helpful resources to manage your natural gas bill:
- Sign up for the Budget Billing so your bill is more predictable each month.
- Enroll in an Installment Plan to spread the payment of your balance over time.
- Connect with local energy assistance agencies in your area to learn about financial assistance that is available to qualifying customers.
Payments can be made in the online Account Center, and customers can enroll in free payment programs and find local energy assistance agencies at their convenience.
What factors impact my bill?
- The amount of natural gas used.
- The natural gas commodity cost, which is a pass-through cost.
- Customer and facility or delivery charges to your home or business.
- Taxes/fees.
Atmos noted that an unusual or unexpected usage on your bill could mean that you have a gas leak.
If you smell or suspect a natural gas leak, leave the area immediately. Then, from a safe distance, call 911 and Atmos Energy’s 24/7 emergency line at 866-322-8667. Atmos Energy’s Customer Contact Center is available to answer any questions you may have Monday through Friday from 7 a.m. to 6 p.m. Central Time at 888-286-6700…