New York’s Finest’s often spotty responses to 311 calls will be tracked under a new NYPD “quality of life” crackdown , police Commissioner Jessica Tisch said Tuesday.
Many quality of life complaints to 311 have doubled in recent years, but the NYPD doesn’t track how those cases are handled in the same way as the Compstat system does for major crimes, Tisch told City Council members during a budget hearing.
She said a new “Q-Stat” will not only be used to measure quality of life complaints, but also hold police accountable for responding to them.
“We’re not doing that right now with quality of life issues,” she said…