GREENSBURG, PA — The Pennsylvania Department of Aging (PDA) announced new transparency measures aimed at improving oversight and increasing efficiency in elder abuse investigations conducted by Area Agencies on Aging (AAAs) across the state. Secretary of Aging Jason Kavulich highlighted the success of these efforts during an April 3 visit to the Westmoreland County AAA.
For the first time, the Department is publishing performance metrics on its website, showcasing how quickly AAAs complete elder abuse investigations. This data, which tracks compliance with the 20-day determination standard, reveals the significant impact of PDA’s new oversight approach. Westmoreland County AAA, for example, improved its compliance rate for timely determinations from just 29% in 2024 to 97% in 2025. These improved rates mean that older adults in Westmoreland County are receiving more timely and effective protective services.
“I commend the Westmoreland AAA leadership and the entire protective services team for their hard work and dedication to improving their performance,” said Secretary Kavulich. “With our Department’s assistance, Westmoreland AAA is showing how the Shapiro Administration’s approach of making supportive change is generating measurable results.”…