PROVIDENCE, R.I. (WPRI) — Financial experts are sounding the alarm over a so-called “front desk scam” in which callers try to trick hotel guests into divulging their credit card information over the phone.
“Fraudsters are actually posing as hotel front desk staff,” Bank5’s Scott Correia said. “They’re calling guests in their rooms at all hours and asking them for their credit card information under the guise of the hotel system being down.”
“Some of them are even offering discounts on hotel rooms in order to entice the guest into giving them their credit card information,” he continued.
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Correia estimates that victims have lost hundreds of thousands of dollars as a result of this scam. He stressed that most hotels keep their guests’ credit cards on file in case there is a systemwide issue…