A Chicago couple trusted a name they know, Uber, and a courier service the rideshare company offers to pick up and deliver packages.
But a $5 pickup may end up costing a Chicago couple more than $1,000 in lost merchandise. The couple said the courier took the packages, and worst of all, the couple also said they still can’t get answers — even though they caught it all on camera.
Uber customers have come to rely on the platform for its convenience, low cost, and transparency — whether it’s a ride, Uber Eats, or a courier call as in in this case. Users can open the Uber app and see right where their drivers are…