‘You never talked to me’: Las Vegas woman says mix-up with her power company left her in the dark — and with a fridge full of spoiled food. Now she wants policy changes

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A Las Vegas woman is asking for a policy change at NV Energy and the Public Utilities Commission of Nevada (PUCN) after her power was cut without her knowledge while she was away on vacation, and was nearly cut off again just three months later.

LaShanna Butler returned home from her holiday in October at 1 a.m. to find her power cut. All the food in her fridge and freezer had spoiled because of the outage, and had to be replaced at an expense of $400 to her…

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