PBSO dispatcher recognized for handling tragedy involving her colleagues

Just before Thanksgiving last November, Kasey Thomas, a dispatcher for the Palm Beach County Sheriff’s Office, received a call that she would never forget.

“It was like a punch in the chest,” Thomas said, recalling the moment she learned three of her colleagues had been struck by an SUV while parked on Southern Boulevard.

The deputies involved were Corporal Luis Paez, Deputy Sheriff Ralph “Butch” Waller, and Deputy Sheriff Ignacio “Dan” Diaz. As Thomas handled the urgent dispatch, she struggled to maintain her composure as the call for help came in from a fellow motorcycle deputy…

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