CHARLOTTE, N.C. — Customers of a popular medical spa in Charlotte’s SouthPark area discovered Friday that the business had permanently closed when they arrived for scheduled appointments, finding only a sign on the door and no possibility of refunds for prepaid services.
Satin Med Spa announced its immediate closure through a posted notice and email to clients, citing an “unexpected and devastating outside situation” that “escalated beyond our control.” The business provided no refunds for customers who had prepaid for treatments, some losing thousands of dollars.
“I’ve been coming here for several years,” said one longtime customer, who discovered the closure upon arriving for her appointment…