Middleburg Heights call center to pay $85K in racial discrimination settlement

CLEVELAND, Ohio— The company that owns a Middleburg Heights call center agreed to pay $85,000 to settle accusations that it fired a Black woman by falsely claiming she cursed during a call.

DialAmerica, a New Jersey-based company, agreed to settle the case that the U.S. Equal Employment Opportunity Commission brought on behalf of the fired worker, Donisha Williams.

The company, which has since changed its name to Aucera, will pay Williams $13,215 in back pay, $2,066 in interest and $69,817 in damages…

Story continues

TRENDING NOW

LATEST LOCAL NEWS