CHARLOTTE, N.C. (QUEEN CITY NEWS) — In recent months, North Carolina DMVs have been especially busy, and it’s already a place no one wants to be. According to Google reviews, several Charlotte locations have been named the worst of the worst.
In a recent study done by Sudoku Bliss, the reviews from 14 DMV locations in 30 major U.S. cities were analyzed to see which had the worst customer experiences, longest wait times, and the most frustration.
Researchers counted the user reviews on Google Maps of 3 stars or less that contained negative keywords like “long,” “slow,” “wait,” “bad,” “horrible,” “terrible,” “delay,” “crowded,” “packed,” and “inefficient.” To compare DMVs against each other, the number of negative experience reviews was tallied and divided by the total number of reviews in each location…