The Brief
- 911 dispatchers in Minneapolis are getting ready for a busy holiday weekend as people celebrate the Fourth of July.
- The City is asking people to call 311 instead of 911 for Fireworks noise complaints.
- Minneapolis dispatch says they prioritize calls about people over property.
MINNEAPOLIS (FOX 9) – 911 dispatchers in Minneapolis are getting ready for a busy night as people celebrate the Fourth of July. The City of Minneapolis is asking people to call 311 instead of 911 for fireworks noise complaints.
FOX 9 takes a look at how busy things get for dispatches, and why non-emergency calls slow them down.
Dispatchers urge calls to 311 for noise complaints
What they’re saying:
“It does get back-to-back. There’s not a lot of time to breathe in between. You’re triaging. You’re trying to make sure that these people are getting the help that they need,” said Emilee Herman, a 911 dispatcher in Minneapolis. …