Marlena Allen says she did exactly what she was supposed to when she and her family moved into their rental home in Phoenix last September.
During the five-day inspection process, she and her husband documented any issues they found and submitted work orders with the property management company.
“We noticed when we started using the sink, the water was spewing outside of the house. So, my husband, you know, put the plumbing cap back on. And then after that, we noticed the sink started flooding and it wouldn’t drain,” Allen explained…