FCC requesting info, experiences from Cellcom customers impacted by long-term outage

*The above video is from May 2025.*

(WFRV) – The Federal Communications Commission (FCC) is seeking information and experiences from Cellcom customers who were impacted by the long-term outages in May.

In mid-May, Cellcom reported outages impacting its voice and text services, later saying it was due to a cyber incident, with services not being fully restored for roughly two weeks.

Maino and the Mayor no longer on 97.9 WGBW, station announces

Officials with Cellcom provided updates nearly daily as the outages continued, mentioning that the fix was not ‘as simple as flipping a switch,’ while sharing critical information with its valued customers…

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