A Jacksonville woman living with a traumatic brain injury says she’s being charged extra, simply because she needs paper billing statements to manage her finances.
Lynette Hipsher suffers from short-term memory loss after two concussions and relies heavily on printed bills to stay organized.
But now, she says the credit union and companies she banks with—like VyStar Credit Union and Dillard’s —are charging her up $1.99 up to $2.99 per statement…