ROCHESTER, N.Y. – Things have gone from bad to worse for the company chosen by the state to run the Medicaid homecare program, commonly known as CDPAP.
News10NBC Investigative Reporter Jennifer Lewke has exposed dozens of issues with PPL’s rollout of the new system and now, she’s looking into why some caregivers aren’t getting the money they earned and were promised.
Lisa Robinson is a full-time caregiver for her adult daughter Hannah. She’s enrolled in the state’s CDPAP program which is run by PPL. “I went on the Time for Care app which is where we clock in and out and I see I should have been paid $713.47 but when I look at the direct deposit information it was to a random bank account that was not mine,” Robinson says…