FRANKLIN COUNTY, Va. (WDBJ) – People living on Mary Bett Hollow Road in Franklin County’s Ferrum depend on Brightspeed Internet for their internet service, and since there’s no cell phone signal in the rural area, they also depend on it to make phone calls.
Now, they’ve been without service for over a week, and in some cases, over three weeks. They say it’s causing them major problems.
“It’s kind of crushing for us. My wife just came back from the hospital, she had a total hip surgery, to coordinate with physical therapy, and coordinate appointments, and stuff like that, every time we want to call somebody or communicate, we have to drive about an hour, half an hour each way to town,” said Michael Krawitz, who lives on Mary Bett Hollow Road…