So I think we can all agree that tipping can sometimes be a bit of a mystery. I know there are times when I find myself going into panic mode the second any device asks me how much I want to tip and I know that I’m not alone.
According to some experts, What we’re seeing now is what I like to call ‘tipflation.’ Tipping used to be a way to reward GREAT service, but technology, especially those point-of-sale tablets, has turned it into a social pressure game. Yup, I can agree to that! I lost count on how many times I’ve panic tipped because the cashier was looking at me with those puppy eyes and apparently I’m not alone!!
The second that screen swivels toward you, you’re in what psychologists call the ‘spotlight effect’ and you feel like everyone is watching your choice, even if they’re not. And when that suggested tip starts at 18 or 20 percent for something as simple as ringing up a T-shirt or handing you a pre-scooped ice cream, it puts customers in a moral bind…