NORTH CHARLESTON, S.C. (WCSC) – Newly released state records detail years of neglect allegations at a North Charleston rehabilitation facility, including complaints of residents left in filth, insect infestations, unanswered call bells and chronic understaffing.
For Charlean Kelly, those allegations against Riverside Health and Rehab are not just words on paper. They mirror the treatment she says her mother, Ethel Kelly, endured at the facility.
When dementia and physical challenges made it difficult for Charlean Kelly to care for her mother, the family placed her at Riverside, expecting safety, compassion and dignity. Instead, Charlean Kelly says, they found neglect, filth and cries for help that went unanswered.
“She meant everything to us and to have to leave her day after day, I felt horrible,” Charlean Kelly says. “It’s like someone took a bucket of urine and poured it on her clothes.”…