ROCHESTER, N.Y. – This consumer alert concerns a deceptive letter that appears to be an official notice. The letter, sent by US Automotive Protection Services, uses urgent language and includes a voucher resembling a check with an expiration date, urging recipients to act quickly.
The letter claims that your vehicle coverage may be expiring and includes details like the make, model, and year of your car. Nothing in the body of the letter tells you who sent it. You only learn that if you’re able to read the tiny print at the bottom of the page.
News10 NBC’S Deanna Dewberry called the toll-free number provided. A representative from US Automotive claimed they offer “dealer direct coverage,” which they said is expected by Ford for repairs. However, local Ford dealerships confirmed they have no relationship with US Automotive Protection Services…