LAFAYETTE, LA (KPEL) —A Lafayette woman says she was assaulted by a Popeyes manager when she requested a refund for her incorrect order.
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Shena Decuir told KLFY News 10 that she suffered first-degree burns after the Popeyes manager allegedly threw freshly fried chicken at her during a disagreement about the mobile order she placed at the Johnston Street location in Lafayette.
I was assaulted. I was belittled. I mean, it was a horrible experience, and no one should have to go through that.
A Complaint Turned Violent
The shocking incident took place once Decuir returned to the drive-thru to inform staff about a mistake with her order.
The victim alleges that once she requested the correct order or a refund, that’s when the manager escalated the situation and became confrontational. Decuir says he was irritated because the store was nearing closing time…