An Airbnb guest planned a trip to Las Vegas. She was not anticipating that her biggest gamble would be on her Airbnb rental. Unfortunately, this thoroughly unsatisfactory illegal Airbnb rental in Sin City was anything but a winner, and now Mary wants a complete refund.
Can we help?
Question
I booked a vacation rental through Airbnb in Las Vegas and paid $1,464 for a three-day weekend. Upon arrival, I found the property filthy and totally unacceptable. The furniture was heavily stained and beyond normal wear and tear. There was a strong odor of animal urine in the house.
The Airbnb host indicated that the key to the property had been lost and she was unable to get a new key made. So I had no key…