ROCHESTER, NY – A temporary manager has been appointed to oversee Waterview Heights Rehabilitation and Nursing Center following seven months of investigations by News10NBC. This action comes less than two weeks after an inspection report raised concerns about the deaths of four residents.
More than a dozen investigations by News10NBC documented severe suffering at the facility. Residents were reportedly left in unsanitary conditions and suffered from painful bedsores, as documented by Department of Health inspectors.
The Centers for Medicare and Medicaid Services designated Waterview Heights as a Special Focus Facility due to its “consistent failure to maintain compliance” and practices that harmed residents…