Technology can transform nonprofit operations, but too often, new systems lose momentum before they deliver impact. The reason? Resistance to change.
Taylor Wilder, skilled volunteer programs manager at Hands On Powered by United Way of Greater Nashville, labels herself as a “relationships person” passionate about collaborative work, but also noted she’s been the IT director’s “worst nightmare” in the past.
“I have been the program staff that doesn’t want to adopt the new technology that you’re trying to get me to adopt,” she said at Tech Impact’s Tech Forward conference in Nashville, Tennessee, this week. “I’m good with my old pen and paper or 15 Excel spreadsheets.”…