Equipment fault led to Anchorage’s weekend 911 service outage

An Anchorage-based telecommunications company says “a fault in transport equipment” led to an outage that took down local 911 services for more than 24 hours over the weekend.

“Our teams worked continuously through the weekend using spare equipment and alternative restoral methods to resolve the issue and restore service as quickly as possible,” Alaska Communications spokesperson Heather Marron said in an interview Monday.

The outage disrupted 911 calls in Anchorage from Friday evening until late Saturday. But Anchorage police spokeswoman Gina Romero emphasized that callers were still able to reach police through the department’s non-emergency 311 phone number, as well as its main line at 907-786-8900…

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