Additional Coverage:
- The 8 Most Hated Pizza Chains in America (cheapism.com)
Americans devour enough pizza each year to fill a suitcase—approximately 180 slices. This passion for pizza fuels endless debates over the best style, from New York thin crust to Chicago deep dish.
While pizza preferences vary, a consensus emerges online regarding the worst pizza chains. Here are eight chains drawing considerable criticism:
Little Caesars: Once lauded for its $5 Hot-N-Ready pizza, Little Caesars now faces rising prices and declining quality. Customers frequently cite lukewarm, subpar pizza, with many describing the flavor as “cardboard-like.” One online poll even crowned it the “worst pizza chain.”
Papa John’s: This chain often receives comparisons to Bud Light—ubiquitous yet unremarkable. Critics lament a decline in quality, suggesting the pizza isn’t what it once was.
Pizza Hut: Once a childhood favorite for many, Pizza Hut now faces criticism for its greasy, overpriced pies. Loyal customers express disappointment, citing changes in recipes and increased costs. Online forums are filled with nostalgic lamentations for the “original pan pizza.”
Domino’s: Despite being the largest pizza chain globally, Domino’s struggles with customer satisfaction. Complaints center on ingredient quality, “cardboard-like” taste, high prices, and a generally underwhelming experience.
CiCi’s: The all-you-can-eat buffet model at CiCi’s prioritizes quantity over quality. While its affordability attracts budget-conscious diners, many find the pizza “disgusting.”
Sbarro: Known for its mall locations, Sbarro consistently ranks low in customer satisfaction surveys. Complaints focus on lack of freshness, poor value, and excessive grease. Numerous Sbarro locations have closed in recent years.
Chuck E. Cheese: Targeting a younger demographic, Chuck E.
Cheese prioritizes entertainment over culinary excellence. Its pizza is frequently described as “inedible,” with complaints about stale crust, bland sauce, and imitation cheese.
Past controversies regarding food handling practices have also plagued the chain.
Papa Murphy’s: The take-and-bake model at Papa Murphy’s shifts the responsibility of cooking onto the customer. While some appreciate the convenience, others find the quality subpar and blame inconsistent oven temperatures for disappointing results.
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- The 8 Most Hated Pizza Chains in America (cheapism.com)