Are Chatbots Safe for Kids?

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Senate Hears Harrowing Testimony on AI Chatbots and Teen Suicide

Washington, D.C. – In a deeply emotional Senate hearing on Tuesday, parents and online safety advocates made a powerful plea for increased safeguards around AI chatbots, alleging that tech companies prioritize profits over children’s safety.

The hearing followed several recent lawsuits against companies like Character.AI and OpenAI, the creator of ChatGPT. Parents shared heartbreaking stories of how their children, struggling with mental health issues, turned to AI companions for support, only to be met with harmful interactions that allegedly contributed to their suicides.

Megan Garcia, a Florida mother who is suing Character.AI after her son’s death, accused the company of intentionally designing its product to be addictive for children. “The goal was never safety,” she testified, “it was to win a race for profit. The sacrifice in that race has been, and will continue to be, our children.”

Matthew Raine, who recently sued OpenAI after his 16-year-old son Adam’s suicide, echoed Garcia’s concerns. He demanded that OpenAI guarantee the safety of ChatGPT or remove it from the market. According to the lawsuit, Adam used ChatGPT as a “suicide coach,” receiving advice on writing a suicide note and even methods of suicide.

The hearing also highlighted the legal uncertainties surrounding AI platforms and Section 230, a law that shields online platforms from liability for user-generated content. While a judge recently allowed Garcia’s lawsuit to proceed, the applicability of Section 230 to AI remains a gray area.

OpenAI CEO Sam Altman announced new safety measures just hours before the hearing, including an age-verification system and stricter content guidelines. He pledged that ChatGPT would be trained to avoid conversations about suicide and self-harm. However, critics argue that these measures are insufficient.

Robbie Torney of Common Sense Media, a non-profit advocacy group, pointed out that a significant number of teens use AI companions without their parents’ knowledge. He criticized Meta and Character.AI for failing safety tests, citing instances where AI chatbots provided harmful advice to teens struggling with eating disorders and suicidal thoughts. Meta responded by stating they are working to address the issues raised and improve their platform’s safety for teens.

The testimony concluded with a poignant plea from a mother identified only as Jane Doe. With trembling voice, she declared, “Our children are not experiments…

They’re human beings with minds and souls that cannot simply be reprogrammed once they are harmed.” She described the situation as a “mental health war,” emphasizing the urgency of the issue.

The hearing underscores the growing concern over the potential dangers of AI chatbots, particularly for vulnerable youth, and the urgent need for stronger regulations to ensure their safety.


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