A resident recently asked if it is safe to cancel West Coast Internet service after Ting installs fiber internet in their manor. While Ting technicians are actively installing fiber connections throughout Laguna Woods Village, residents must not cancel their West Coast Internet service at this time.
Although many manors are beginning to connect to the new fiber network, Ting is still in the process of building, testing and validating the system communitywide. This includes performing outage simulations and other technical procedures to ensure the network meets performance and reliability standards. During these periods, residents may need to rely on their existing West Coast Internet service to maintain connectivity.
Only after the entire network is verified and approved to meet all specifications will residents be notified that it is safe to discontinue West Coast Internet service. Based on current projections, this approval process is expected to take approximately one year…