The Brief
- Oakland restaurant owner Pradip Raj Gotame says he’s been trying for more than a year to recover $30,000 to $40,000 in missing DoorDash payments after his account was allegedly hacked.
- Gotame said his bank and email information were changed without his knowledge, and DoorDash has so far reimbursed a partial refund.
- DoorDash said the case appears to be the work of a scammer, not a system breach, and that it has taken steps to secure the account and review the incident.
OAKLAND, Calif. – An Oakland restaurant owner says he has been fighting for more than a year to recover tens of thousands of dollars in missing payments from DoorDash.
Missing payments discovered
What they’re saying:
Pradip Raj Gotame, owner of Annapurna Restaurant and Bar, said he first noticed missing payments on June 13, 2023, for orders filled through his DoorDash account.
“I found out that there was a payment missing for first week, so I immediately called DoorDash and sent them an email saying the payment is missing,” Gotame said. “They told me, ‘Don’t worry, we’ll take care of it.'”…