The city of Marco Island has a new online payment portal and interactive voice response (IVR) phone payment option which will be activated on Oct. 20.
When going online to pay your water bill you will notice the website has been updated, city staff say. If you have already registered in the past to use the online site, you should not have to re-register. Additionally, the new IVR payment option will give our customers the option to pay by phone with either a credit/debt card or e-check.
Also starting Oct. 20, anyone who is currently set up on automatic payment or who wishes to set up will need to log into the new site and sign themselves up again. All previous automatic payment customers must sign up online to continue to have payments automatically processed…