The City of Loveland has changed its payment processing vendor for Utilities, Sales Tax, and Pulse customers. This update affects the mailing addresses for bill payments. Customers need to update their records with the new addresses.
For utility bill payments, the new mailing address is effective Monday, November 3, 2025. Payments should be sent to: City of Loveland Utilities, PO Box 202152, Dallas, TX 75320-2152. The city does not expect delays for payments sent on time.
Sales tax customers will use a new remittance address starting Friday, October 31, 2025. Customers who file online should notify their bank of a new Originator ID number by this date. The city states that late fees will not be charged if delays occur during the transition…