CUMBERLAND COUNTY, Pa. (WHTM) — A Mechanicsburg company has agreed to pay hundreds of thousands of dollars after investigators say they found deceptive business practices.
It was determined that hundreds of customers didn’t realize they were enrolling in a subscription service when they bought collectibles from America Mint, LLC, located at 5051 Louise Drive, Attorney General Dave Sunday said.
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Sunday said this practice is known as a “negative option feature,” and it is designed to have customers enrolled in the program to make future purchases.
“Negative option features are a breach of state consumer laws as they are deceptive practices designed to enroll consumers into future purchases,” Sunday said in a statement. “This settlement will make many consumers whole while requiring the company to change its practices and refrain from negative option features. When buying any products, be sure to read the terms and conditions thoroughly before committing to that purchase.”
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