Spokane’s regional 911 service is seeking the use of an artificial intelligence system that would triage nonemergent Crime Check calls to help dispatchers, Spokane Regional Emergency Communications announced Tuesday.
“Anything that is going to make us more efficient, a little more accurate and keep lines open is probably worth the investment,” Spokane County Sheriff John Nowels said.
The system is headed by Prepared AI in partnership with Axon, the company that manufactures police body cameras, in an effort to reduce the amount of calls dispatchers must take at any given time. The model is starting to make waves in dispatch agencies across the country, such as in Baltimore, according to Axon’s website…