During the recent federal furloughs, Newport News Waterworks (NNWW) temporarily paused service disconnections to support customers who were unexpectedly impacted. With the federal government now fully reopened, NNWW will resume service disconnections for non-payment, beginning Monday, Dec. 1. This will include water service disconnections for both NNWW and Hampton Roads Sanitation District (HRSD).
If customers have a past-due balance, they are encouraged to make a payment or contact the NNWW as soon as possible to discuss their options. They can review the NNWW’s website for available financial assistance options…