The owner of an Austin restaurant addresses a complaint video posted by an unhappy customer on Facebook. Not only are his complaints invalid, she said, but she has the receipts to prove it.
TikTok creator Gabriela Bucio (@gabriela.atx) is a restaurateur based in Austin, Texas. In a video posted on Nov. 17, she addressed an incident at her restaurant Gabriela’s South.
First, Bucio said that the customer, who she refers to as “Mr. Roger,” and his party arrived at the restaurant an hour past their 7:15 p.m. reservation. Still, the staff recognized that this was a party of regulars and they accommodated them anyway.
Why Did This Gabriela’s South Customer Post to Facebook?
Apparently, the courtesy wasn’t appreciated by Roger, who is known as Roger El Versache on Facebook, because Bucio said he repaid the kindness by complaining about the menu, the size of the cocktails, and how the food was prepared, even though Bucio said the menu clearly labeled everything…