STATEN ISLAND, N.Y. — The Starbucks at the Staten Island Mall served its final customers on Friday, Dec. 5. The storefront did not reopen for business today.
Readers may recall an earlier mix-up this fall when the company mistakenly announced the mall café’s closure. This time, it’s official. Starbucks did not respond to questions about why the store is shutting down, whether other Staten Island locations will close, or what will happen to affected workers. However, an employee said Friday night that the crew will transfer to other locations.
The closure reflects a broader trend. Time Out New York reported 34 Starbucks locations have closed across New York City in 2025 as part of a nationwide downsizing. In a Sept. 25 memo, CEO Brian Niccol said stores without “a path to financial performance” or the right customer experience would shut.
Reactions and rebellions
The mall café had already made headlines in October when a mistaken closure announcement sparked contrasting reactions. As then reported by Advance/SILive.com, responses were mixed: locally, residents posted comments like ‘So what?’ on social media, while nationally, Starbucks employees and customers expressed outrage on the company’s Instagram account, citing abrupt layoffs and limited transfer options…