CHATTANOOGA, Tenn. — Dozens of BlueCross BlueShield of Tennessee members are among thousands of people affected by a massive data breach tied to Conduent Business Services that has led to multiple class action lawsuits, according to legal filings and consumer alerts.
Conduent, a third-party company that provides back-office support services including printing, mailroom and document processing, said an unauthorized party accessed part of its network from October 21, 2024, to January 13, 2025.
The company says it only recently completed a detailed review of affected files, which contained personal information for people whose data Conduent processes for its clients, including insurers.
One of our local viewers shared a notice from Conduent’s insurer explaining the breach with BlueCross BlueShield of Illinois, saying the potential exists for customers in Tennessee to be affected…