A war of words is erupting over the reliability and safety of New York City buses.
The union representing bus dispatchers says critical systems inside the MTA’s bus command center repeatedly failed, leaving them unable to track buses or communicate directly with drivers. The MTA, however, is pushing back on those claims.
TWU Local 106 report multiple bus locator system outages
The Transport Workers Union Local 106 says essential radio- and GPS-based bus locator systems inside the MTA’s $90 million bus command center repeatedly failed in recent days, including an outage that they say lasted more than 24 hours.
“On Friday morning, it went out for about an hour. It went out again later in the afternoon for about four hours,” TWU Local 106 President Philip Valenti said. “It gave some problems throughout the weekend. And then on Monday morning about 7:15, the bus radio system and the GPS tracking system went out.”…