The post-Christmas return rush comes with a new cost this year as nearly three-quarters of retailers now charge fees for mailing back unwanted gifts.
Watch: Milwaukee shoppers weigh holiday returns as some major retailers add fees
Milwaukee shoppers weigh holiday returns as some major retailers add fees
That’s according to the National Retail Federation. The organization found 72% of merchants started charging for at least one return option in the past 12 months, citing rising shipping costs and efforts to reduce return fraud.
“That’s a disincentive for sure, especially for someone like myself who prefers to shop in person anyway,” said Julie Esch, a Milwaukee shopper.
Major stores have implemented varying charges for mail returns: Abercrombie & Fitch costs $7 per package, Macy’s charges $10, and Marshalls and TJ Maxx charge $12 per package, according to the retailer’s policies…