Effective January 1, 2026, Citibus will implement a new fare structure for Paratransit and On-Demand services. The updated fares were approved by the Lubbock City Council as part of the 2026 budget adoption and align with the Citibus 5-Year Service Plan adopted in November 2024. These changes are designed to support long-term service sustainability, maintain affordability for short trips, and ensure compliance with ADA-required service.
Why the Change Matters
- Service Sustainability: Fare adjustments help Citibus continue providing reliable service while managing rising operational costs.
- Equity and Accessibility: The new structure balances affordability for short trips with fair cost recovery for longer-distance travel. ADA-required service remains fully protected.
- Consistency with National Standards: The fare model reflects best practices used by peer transit agencies across the country, ensuring Lubbock remains aligned with federal guidance and industry benchmarks.
Paratransit Fares
Paratransit fares will be determined by the trip’s proximity to a fixed route:
- $2 per trip — Trips beginning or ending within ¾ mile of a fixed route
- $5 per trip — Trips beginning or ending outside ¾ mile but within 2 miles of a fixed route, including trips to or from High Point Village
- $10 per trip — Trips beginning or ending outside 2 miles of a fixed route, up to the Lubbock city limits
On-Demand Fares…