JACKSONVILLE, Fla. – From a botched refrigerator installation to complaints filed against a landlord for awful living conditions, we’ve compiled the top 10 I-TEAM and Addressing Affordability stories of 2025.
Faulty fridge install
What began as a simple home upgrade turned into a nightmare for one local family, and now, they’re warning others about the risks of free appliance installation services.
Bradley Byrd and his family say a $3,500 refrigerator purchased from Costco has cost them an estimated $700,000 in damages after a faulty water line installation caused massive flooding in their home.
Mobile home health concerns
For many, mobile home parks are one of the last options for stable, lower-cost living.
But a public health report by Human Impact Partners and Manufactured Housing Action paints a disturbing picture, accusing one of the nation’s largest mobile home park owners of transforming affordable communities into hazardous ones.
Illegal junk fees?
Attorneys have filed a class action lawsuit against a Jacksonville-based property management company, alleging it charged tenants excessive and unlawful fees in violation of Florida’s consumer protection laws…