MADISON, Wis. (WMTV) – While many New Year’s Eve celebrations end after the midnight countdown, the night was just getting started for some downtown Madison businesses that stay open late.
At Ian’s Pizza on Frances Street, General Manager Aaron Brown said New Year’s Eve is a night staff looks forward to. But preparing for the rush means extra training and communication.
“So a lot of training, a lot of work,” said Brown. “We focus a lot on our kind of internal connections of how to support each other, how do we create a positive, safe environment, and also get people their food as quickly as we can,” he said…