SACRAMENTO, Calif. — A new California law could put money back in the pockets of people who order food through delivery apps starting Jan 1.
Assembly Bill 578 focuses on platforms such as DoorDash and Uber Eats. Under the new law, if an order is missing, incorrect, or never arrives, customers must receive a full refund to their original payment method rather than credits. The law also requires companies to provide a way for customers to speak with a human customer service representative when requesting a refund.
Sacramento resident Amir Coleman, Jr. said the change is welcome…