HAMBURG, N.Y. (WKBW) — Families with loved ones at a Hamburg nursing home say they are speaking out because they believe basic care is being delayed, and now, an employee inside the facility says what families are describing matches what staff experience on the inside.
The concerns come after a recent state inspection cited care deficiencies at Elderwood at Hamburg, including delays in basic care, infection control lapses, and issues with pain management. The findings were classified as posing potential harm to residents.
“IT LEADS TO LONGER WAIT TIMES”
An employee, who reached out to 7 News and asked to remain anonymous out of fear of retaliation, described what she says happens when staffing falls short.
“A typical shift when we’re short-staffed, it’s horrible,” the employee said. “It definitely leads to longer wait times. The residents should not have to wait this long for care.”…