Systemwide conversion replaces traditional ATMs with full-service interactive banking option
Hawaii State Federal Credit Union (Hawaii State FCU) has become the first credit union in Hawaii to implement interactive teller technology at every branch, completing a systemwide conversion that replaces traditional ATMs with Interactive Teller Machines (ITMs). This major milestone reflects the credit union’s continued investment in modern, secure technology that enhances the member experience by blending digital convenience with personalized service.
“As the first financial institution in Hawaii to offer Interactive Teller Machine technology, we are offering our members more options to manage their finances by providing a fast, secure self-service channel while continuing to offer traditional, full-service tellers,” said Andrew Rosen, president and CEO of Hawaii State FCU. “This systemwide conversion underscores our commitment to modernizing our infrastructure and delivering a more flexible, reliable branch experience that meets members where they are.”…