BATON ROUGE — With frigid weather coming, many people are worried about their heating bills, questioning Delta Utilities about a steep increase in the cost.
To attempt to answer these questions, the company held a pop-up event where customers could receive one-on-one assistance from a Delta representative.
One of the most common complaints from customers revolved around levelized billing. Many said they were enrolled in levelized billing when Entergy was running their natural gas, but were not automatically re-enrolled once Delta Utilities took over in July, 2025…