LOUISVILLE, Ky. (WDRB) — What was supposed to be a 30th anniversary river cruise through Europe ended with a Louisville-area couple losing more than $10,000 to an airline imposter scam despite months of unsuccessful appeals to its credit card company.
Karla and Charles Spencer, from St. Matthews, planned a September trip featuring windmills, castles and stops along the Rhine River in Germany, France and Switzerland. But about a month before the trip, Charles Spencer said he had trouble with his airline app and searched online for what he believed was United Airlines’ customer service number.
“I’m a highly educated experienced professional,” he said. “I’m an engineer and I was fooled.”…